Privacy Policy — Mineers
Effective Date: March 20, 2026
1. Introduction
This Privacy Policy explains how Mineers ("we," "our," or "us") collects, uses, stores, and protects your personal information when you use the Mineers mobile application ("App"). By using the App, you agree to the practices described in this policy.
2. Information We Collect
When you create an account or use the App, we may collect the following information:
- First and last name
- Email address
- Phone number
- Appointment and booking details
- Dental and health-related information you voluntarily provide during consultations or communications with Mineers Smile Center
3. How We Use Your Information
We use the information collected to:
- Create and manage your account
- Authenticate your identity and secure your account
- Schedule and manage dental appointments
- Send appointment reminders and notifications via email, SMS, or push notifications
- Communicate with you regarding your dental care
- Improve app functionality and user experience
4. Health Data
The Mineers application is used in connection with dental services provided by Mineers Smile Center. Any dental or health-related information you provide is used solely to deliver those services. This information is stored securely and is never sold, rented, or shared with third parties except as necessary to provide the dental services you have requested, or as required by law.
5. Third-Party Services
We use the following third-party services to operate the App. Each has its own privacy policy and data practices:
- Firebase (Google) — authentication, database storage, and push notifications
- Expo — mobile app infrastructure and push notification delivery
- Google Play / Apple App Store — app distribution
We recommend reviewing the privacy policies of these services for more information on how they handle your data.
6. Data Retention
Your account information is retained for as long as your account remains active. If you request account deletion, all associated personal data will be permanently deleted within 48 hours.
7. Account Deletion
You may request deletion of your account and all associated data by:
- Visiting: https://mineersmilecenter.com/delete.html
- Emailing us at: mineersmile@gmail.com
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at mineersmile@gmail.com. We will respond within 30 days.
9. Children's Privacy
The Mineers app is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at mineersmile@gmail.com and we will delete it promptly.
10. Security
All data is transmitted using encrypted HTTPS connections. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through an in-app notification. Continued use of the App after changes take effect constitutes your acceptance of the updated policy. The current version will always be available within the App.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Mineers Smile Center
- Email: mineersmile@gmail.com
- Website: https://mineersmilecenter.com